Meet our award-winning Doc's Harley-Davidson® team!
Our Crew
Kersten
General Manager
I've dedicated my life to the family business. I’ve worked my way through every facet & I’m proud to serve as GM. It was through the dealership that I met my husband, Shannon that co-manages at my side. We are a great team at home, at work, & at the drag strip. My greatest love & pride in life are our 3 boys. My hobbies include drag racing my Nitro Harley. I was licensed in 1995, at 16 years old making me the youngest Nitro Harley pilot in history. My personal best ¼ mile is 7.55 sec @ 178 MPH. In 2018 & 2021, I finished the Cannonball with a perfect score on my 1922 H-D & placed as a Class 3 winner both times.
Shannon
General Manager
I started working for Doc in 1989 when I was 15 years old. It was a dream come true to be paid to immerse myself in working on Harley-Davidson motorcycles. I worked as a technician for many years before becoming Service Manager. Around 2010, my wife Kersten & I began our transition into our current roles managing the dealership. In 2020, we also visualized & created a brand new business that we added to the complex, Doc's Full Bore Outdoor. Kersten & I have 3 sons. In 2021, alongside Doc & Kersten, I was able to complete Cannonball on my 1924 H-D.
Casey
Motorclothes Manager
Casey joined the Doc's team in 2002 as our Motorclothes Manager. Don't let her quiet, shy exterior fool you. She is an extremely knowledgable member of our crew in both Motorclothes & Parts. She is a Mother of 5. She rides her Harley-Davidson to work frequently with her youngest daughter riding passenger in the sidecar. Casey's son Marcus works as Assistant Manager of our Service Department. She is also Shannon's sister.
Jeff
Parts Manager
I started at Doc's in 2005. I currently own a 95' Road King & an 08' Night Rod Special. When I'm not working, I enjoy spending time with my family. This is one of the most unique dealerships I've ever seen. Doc has created a destination that offers something for everyone. We all work as a team to keep it growing.
Marcus
Assistant Service Manager
I started working at Doc's in 2009 at 16 years old. I started as a Zookeeper, worked in Parts, & then moved to Service. I ride a 99' Lowrider & an 83' Ironhead Sportster. I've been around Doc's most of my life & plan on many more wonderful years.
Joe
Service Technician
My name is Joe, & I'm a Service Technician at Doc's. I've been working at Doc's since 2008. I've been in the HD industry since 2003. Outside of work I enjoy camping, hunting and spending time with my wife and 3 boys. I use to drag race Harleys. My favorite Harley and dream to own one day would be a 1980 Wideglide.
Steve
Service Technician
Steve is Doc's son. He has worked at Doc's since he was in his late teens. He has worked as a Service Technician for many years & has obtained the title of Master Technician. He loves racing his street bike at the Doc's Legal Country Drags each year in July. Steve's wife Tammy is General Manager at Timeline Saloon & BBQ.
Marc
Service Technician
Marc joined the Doc's team in 2003 as a Service Technician. Marc has always been very mechanically inclined since a very young age. He is a very quiet guy, but his knowledge & experience speak for themselves.
Nick
Service Technician
Nick joined our Service team in 2017. He's always had an interest in mechanical things & fixing things, especially older bikes. He enjoys riding his 1977 Shovelhead through the backroads. When he's not at work he loves spending time with his wife & children. His family has a hobby farm with many different animals.
Rick
Sales Manager
I started part time at Doc's in 2003. I am currently the sales manager and finance manager. I ride a Street Glide Special. My hobbies are vacationing, riding my bike, & going to the Harley drag races. I have 3 grown kids & 6 Grandchildren. I love animals & currently we have 2 dogs a saint bernard named Miss Molly and a husky named Malibu, 2 cats (Smokey & Turbo) & a blue and gold macaw named Angel.
Jordan
Motorcycle Sales
I started working at Doc's part time in 2021 during my last semester at UW-GB. After graduating I decided to stay and work full time because of the joy I found from helping people find their dream bikes. I love everything about motorcycles, Harley-Davidson and working here at Doc's HD. When I'm not here, I'm teaching music lessons, playing shows, skiing in the winter and spending time at the beach in the summer. Book recommendations: Neuromancer by William Gibson for fiction, Killers of the Flower Moon by David Grann for non-fiction. I would love to hear yours!
Tina
Customer Service
Tina joined the Doc's team in 2019. She is our Riding Academy Program Manager & also works Customer Service. When she is not working at Doc's she enjoys spending quality time with her four kids.
Andrea
Customer Service
Hello! My name is Andrea. I've been a part of the Doc's crew since Spring 2013. Here at the shop, I help part-time in Motorclothes, Parts, or wherever else they need me. I have had a blast welcoming visitors from across the country and around the world. One of the biggest reasons I like working at Doc's is that it's truly "Like no other!"
I earned my motorcycle endorsement and began riding back in Fall 2005. One of my favorite things to do is test-ride different models of Harley motorcycles. To name a few, I've ridden Sportsters like 883 and 1200 Low, the Nightster, the Rocker, and the Street 500. My family and I enjoy spending time with our friends in the Wolf River HOG Chapter, of which I've been an Associate Member since 2007. I'd love to show you around the dealership and get you geared up and ready to ride. And, I look forward to seeing you on the road this season.
Lisa M
Customer Service
Lisa joined the Doc's team in May of 2021. She moved to Wisconsin from California. She loves coming to work each day at Doc's and always brings a positive attitude. She has flourished in her role working Motorclothes & Parts. She fills in for our Parts Manager, Jeff & our Motorclothes Manager, Casey with shipping & receiving & placing orders.
Rhonda
Customer Service & Administration
My name is Rhonda Hopkins . I have been with Docs Harley Davidson for 25 years. I ride a 15 year Anniversary Fatboy. I love all of our animals as seen here I am feeding our porcupine Ralphie. I love to talk with people and explain all the amazing, interesting things we have to offer. I have been a motorcycle enthusiast for many years. Stop in and say hi and I would love share this beautiful life with you.
Amy
Customer Service
I’ve been with the Doc’s crew since 2014. I love being involved in a business that specializes in making dreams come true and I truly feel like part of the family here at Doc’s! Riding is such great therapy and an unexplainable feeling of freedom. It’s definitely my favorite pastime.
Isabelle
Customer Service
I've been working at Doc's since 2020. I've been visiting the dealership since I was 10 to bother my Mom & the zookeepers. I have a special place in my heart for the animals there but also take time to bond with my co-workers. Doc's & it's crew members are like a 2nd home to me.
Lisa F
Customer Service
I have been a part-time employee at Doc's since 2018. I seek out experiences that I can connect with others, gravitate towards adventure and with a bit of relaxation.
At Doc's I have enthusiasm towards customers coming into the dealership from all walks of life. I enjoy hearing the stories the riders have and living vicariously through them. My passion for clothing helps me assist customers in choosing apparel for both their riding needs and social life. I anticipate the events that the dealership puts on and enjoy participate in them. I am an avid traveler and gravitate towards big cities and the history behind them. I show my creativity through metaphysical aspects, music and drawing.
Tara
Customer Service
I’m Tara. I've been part-time at Doc's since about 2011. I drive a 2004 Dyna Lowrider. I took the Riding Academy at Doc’s. It’s a great atmosphere and an awesome group of people to work with. They go out of their way to help you
Heidi
Customer Service
I have worked at docs part time since 2012. My favorite event at docs is our turkey blow up in the fall. I love talking to all of our customers and listening to the stories of where you’re riding to or trips they are planning. I ride a 2015 Road Glide Special. You can catch me at Doc’s most weekends!!!
Reanne
Head Zookeeper
My name is Reanne, I’m a zookeeper and I have been at Doc’s since August 2019. Animals are my whole life. Not only do I help take care of all of Doc’s wonderful critters, but I also have 40 pets of my own on my 10-acre homestead. It’s always a pleasure to spend time with everyone here, both animals and people alike. Oh, and my favorite animal at the zoo is Ralphie the porcupine!
Emma
Zookeeper
Emma started on our Zoo Crew in April of 2022. She is a hardworker & loves a challenge. Outside of our zoo, she loves to spend time with her dogs & leopard gecko. She also enjoy writing poetry, cooking, & baking.
John
Riding Academy Coach
John has been a RiderCoach at Doc's Harley-Davidson since 2005. He is certified to facilitate Motorcycle Safety Foundation based courses for new and experienced riders, as well as the beginning course for 3-wheel motorcycles. When he is not facilitating motorcycle courses, he also serves as a quality assurance specialist for the Wisconsin Motorcycle Safety Program. When he is not involved in motorcycle training, he serves as an educational coordinator for 27 school districts in Northeast Wisconsin and a driver education instructor. He is the Safety Officer for the Wolf River HOG Chapter. He rides a 2003 Harley-Davidson 1200 Custom Sportster and a 2003 Road King Classic. In his spare time when he is not riding, he likes golfing, fishing, camping, and target shooting.